AI Transcription Software - Comprehensive Part 2

a. Benefits

• Built-In & Free with Paid Plans
  Included in Zoom Pro, Business, and Enterprise plans, eliminating the need for third-party software.
• Real-Time Live Captions
  Provides automated live captions during meetings, enhancing accessibility.
• Post-Meeting Transcription for Cloud Recordings
  Automatically transcribes recorded meetings stored in the cloud.
• Speaker Identification
  Labels speakers in the transcript.
• Integrates Seamlessly
  No need for additional software or bot integrations; transcription is built into the platform.
• Searchable Transcripts
  Users can search for keywords within the transcript for quick reference.
• Editable Transcripts
  Users can edit the text manually to fix errors and improve accuracy.
• Supports Multiple Languages
  Recently expanded to support multiple languages for live captions.

b. Challenges

• Limited Accuracy
  Struggles with accents, technical terms, and background noise, making errors common.
• Only Available with Cloud Recording
  Local recordings are not transcribed, requiring a Zoom cloud storage plan.
• Basic Formatting & No Collaboration Features
  No real-time highlighting, commenting, or shared note-taking.
• No Sentiment Analysis or Deep Insights
  Lacks conversation intelligence features like speaker engagement tracking or sentiment analysis.
• Storage Limitations
  Zoom’s cloud storage is limited and costly, making it less practical for long-term transcription storage.
• No CRM or Workflow Integrations
  Cannot sync with HubSpot, Salesforce, Notion, or Slack.
• No File Upload Support
  Zoom does not transcribe pre-recorded audio or video files.

c. Summary

• Teams that use Zoom daily and want built-in transcription without extra tools.
• Users who only need basic meeting transcripts without AI-generated summaries.
• Organisations looking for simple, automatic live captions for accessibility.

• Businesses needing AI-powered summaries, insights, and action items.
• Users needing high-accuracy transcription, especially for technical discussions.
• Companies requiring integrations with CRMs and workflow tools.
• Content creators needing subtitle formatting or advanced export options.

a. Benefits

• Real-Time Transcription
  Otter.ai transcribes meetings live, allowing users to see text appear as people speak.
• AI-Powered Summaries & Action Items
  Automatically generates meeting summaries, highlights key points, and extracts action items.
• Seamless Zoom Integration
  Works well with Zoom, including automatic transcription and cloud recordings.
• Speaker Identification
  Differentiates between speakers and labels them for clarity.
• Searchable & Editable Transcripts
  Users can search for keywords within transcripts, edit errors, and add highlights or comments.
• Collaboration Features
  Allows users to share transcripts, add comments, and collaborate on meeting notes in real-time.
• Cloud Storage & Accessibility
  Transcripts are stored in the cloud, accessible from any device with an internet connection.
• Affordable & Free Plan Available
  Offers a free plan with basic features, while the paid plans are relatively affordable compared to competitors.
• Integrates with Multiple Platforms
  Works with Zoom, Microsoft Teams, and Google Meet (though some integrations require paid plans).

b. Challenges

• Limited Free Plan
  The free plan has a cap of 300 transcription minutes per month and lacks features like summary generation and file imports.
• Accuracy Issues with Accents & Technical Terms
  Struggles with heavy accents, complex industry jargon, and poor audio quality.
• No Full Automation
  Otter.ai does not automatically join meetings; users must manually start recording or upload files for transcription.
• Limited Export Options on Free Plan
  Free users can only export in text format, while premium users get access to PDF, DOCX, and SRT exports.
• Security & Privacy Concerns
  As a cloud-based service, sensitive meeting data is stored online, raising privacy concerns for businesses with strict confidentiality policies.
• Delayed Processing for Summaries
  While live transcription is instant, AI-generated summaries and action items take additional processing time.
• No Advanced Meeting Insights
  Unlike some competitors, Otter.ai lacks features like sentiment analysis or deep conversation insights.

c. Summary

• Teams looking for real-time transcription and AI-generated summaries.
• Businesses that primarily use Zoom for meetings.
• Users who want affordable transcription with solid collaboration tools.

• Companies needing highly accurate transcripts for complex industries.
• Businesses requiring full automation (i.e. an AI assistant that joins meetings automatically).
• Organisations with strict privacy policies that avoid cloud-based services.

Overall, Otter.ai is a strong transcription tool but may not be the best choice for businesses needing higher accuracy, automation, and deep meeting analytics.

a. Benefits

• AI-Powered Noise Cancellation
  Krisp not only transcribes meetings but also removes background noise, making audio clearer for better transcription accuracy.
• Speaker Identification
  Differentiates between multiple speakers, making it easier to follow conversations.
• Works Across Multiple Platforms
  Compatible with Zoom, Google Meet, Microsoft Teams, and other meeting apps without requiring bots to join.
• On-Device Processing
  Unlike many cloud-based transcription services, Krisp processes audio on your device, enhancing privacy and security.
• Real-Time & Post-Meeting Transcription
  Offers both live transcription during calls and post-meeting transcription from recorded audio.
• Highly Accurate in Noise-Free Environments
  With noise cancellation enabled, Krisp provides strong transcription accuracy.
• Privacy-Focused
  Does not store audio recordings, ensuring sensitive conversations remain secure.
• Easy to Use
  Simple installation and intuitive interface make it easy for non-technical users to set up and use.
• Free Plan Available
  The free version offers limited transcription minutes but allows users to test the service before upgrading.

b. Challenges

• Limited Free Transcription Minutes
  The free plan provides only limited transcription minutes per week, requiring a paid plan for extended use.
• No AI Meeting Summaries
  Krisp does not generate automatic meeting summaries or action items.
• Requires Software Installation
  Unlike browser-based solutions, Krisp requires installation on your device, which might not be ideal for users preferring lightweight, web-based tools.
• No Collaborative Note-Taking
  Lacks shared editing and collaboration tools.
• Limited Export & Formatting Options
  Provides basic transcription output but lacks advanced export formats (e.g., subtitles, structured summaries).
• No Meeting Assistant Feature
  Krisp does not have an AI bot that automatically joins and records meetings. Users must manually enable transcription.
• Accuracy Can Vary with Accents
  While Krisp excels in noise cancellation, transcription accuracy can drop when dealing with heavy accents, technical jargon, or overlapping speech.

c. Summary

• Users who need both noise cancellation and transcription in one tool.
• Businesses concerned about privacy (since Krisp does not store recordings).
• Professionals who want on-device transcription instead of cloud-based solutions.

• Users who require AI-generated meeting summaries and action items.
• Businesses looking for a fully automated meeting assistant that joins and transcribes meetings on its own.
• Teams needing collaborative editing and note-sharing features.

a. Benefits

• AI-Powered Meeting Assistant
  Fireflies.ai can automatically join, record, and transcribe meetings across platforms like Zoom, Google Meet, Microsoft Teams, and Webex.
• Real-Time & Post-Meeting Transcription
  Offers both live transcription and the ability to process recorded meetings after they end.
• AI-Generated Summaries & Action Items
  Fireflies provides detailed meeting summaries, key discussion points, and action items automatically.
• Speaker Identification
  Differentiates between multiple speakers, making transcripts more readable and structured.
• Advanced Search & Keyword Tagging
  Users can search within transcripts for keywords, filter by topic, and set up AI-powered keyword tracking.
• Integrations with Productivity Tools
  Works seamlessly with Slack, Trello, Notion, Salesforce, and CRMs like HubSpot to improve workflow automation.
• Collaboration Features
  Teams can comment, highlight key sections, and share transcripts within Fireflies.
• Multi-Language Support
  Supports transcription in multiple languages, making it useful for global teams.
• Free Plan Available
  Offers a free version with limited transcription and meeting storage.
• Transcribes Audio & Video Files
  Users can upload recorded meetings, podcasts, or voice memos for transcription.

b. Challenges

• Free Plan Limitations
  The free version has restricted transcription minutes, storage, and fewer advanced AI features.
• Accuracy Issues with Accents & Jargon
  While AI-driven, it may struggle with strong accents, overlapping speakers, and industry-specific terminology.
• Requires AI Bot to Join Meetings
  Fireflies’ AI bot must be invited to meetings, which some users may find intrusive.
• Privacy Concerns
  Since Fireflies stores meeting data in the cloud, businesses handling sensitive or confidential information may have security concerns.
• Summaries Aren’t Always Perfect
  AI-generated summaries may occasionally miss key context or misinterpret nuanced discussions.
• Processing Time for Summaries
  AI-generated summaries and action items take time to process after the meeting ends.
• Limited Customisation
  While Fireflies offers integrations, the ability to customise AI summaries or transcription formats is somewhat limited compared to enterprise-focused solutions.

c. Summary

• Teams that want fully automated meeting recording, transcription, and summaries.
• Businesses that need integration with Slack, CRM tools, and project management platforms.
• Users who want searchable, AI-tagged transcripts for easy meeting review.

• Businesses that handle highly sensitive data and need strict privacy controls.
• Users who prefer manual transcription over AI bot-assisted meetings.
• Organisations needing real-time, highly accurate transcriptions in complex discussions.

a. Benefits

• Highly Accurate AI Transcription
  Uses advanced speech recognition to provide fast and accurate transcripts for meetings, interviews, and recordings.
• Supports Over 40 Languages
  One of the best transcription services for multilingual teams, making it ideal for international businesses.
• Powerful Editing Tools
  Includes an interactive transcript editor that allows users to make changes, highlight key points, and search for specific words.
• Speaker Identification
  Automatically detects and labels different speakers, making transcripts easier to follow.
• Timestamped Transcripts
  Every word is timestamped, making it easy to locate specific parts of the audio.
• Export in Multiple Formats
  Supports exporting transcripts in TXT, DOCX, PDF, SRT, and VTT formats, making it useful for captions and subtitles.
• Integrates with Editing Software
  Works with tools like Adobe Premiere, Final Cut Pro, and Avid for content creators and video editors.
• Customisable Formatting
  Users can customise the transcript format for better readability.
• Fast Processing Time
  Can transcribe files in just a few minutes, making it faster than some other AI transcription services.
• Free Trial Available
  New users can test Sonix before committing to a paid plan.

b. Challenges

• No Free Plan
  While there is a free trial, Sonix does not offer a permanent free plan, unlike Otter.ai or Fireflies.ai.
• Not Fully Real-Time
  While fast, Sonix does not provide real-time transcription for live meetings—it only works with pre-recorded audio and video.
• Limited Integrations
  Sonix does not integrate directly with Zoom, Google Meet, or Microsoft Teams for automatic meeting transcription.
• Accuracy Drops with Noisy Audio
  Struggles with background noise, heavy accents, or low-quality recordings.
• No AI Summaries or Action Items
  Sonix does not automatically generate meeting summaries or action points.
• Can Be Expensive for Frequent Users
  Sonix charges per-minute instead of a flat monthly rate, which can add up for businesses transcribing large volumes of audio.

c. Summary

• Businesses that need fast, high-quality transcription for multiple languages.
• Content creators, journalists, and video editors who need accurate timestamps and subtitle options.
• Users looking for an easy-to-use transcript editor with search and export functions.

• Teams needing real-time, live meeting transcription.
• Users looking for free or low-cost transcription options.
• Businesses that need AI-generated summaries, action items, or deep meeting insights.

Sonix is a great choice for fast, high-quality transcription with strong multilingual support, but it lacks real-time transcription, meeting integrations, and AI-powered summaries.

a. Benefits

• Completely Free for Individuals
  Unlike many competitors, Fathom AI offers free unlimited transcription for Zoom meetings for individual users.
• AI-Generated Summaries & Action Items
  Automatically creates concise meeting summaries, highlights key points, and extracts action items.
• Real-Time & Post-Meeting Transcription
  Provides live transcription during Zoom meetings and generates summaries immediately afterward.
• Speaker Identification
  Differentiates between speakers for better readability.
• Easy to Use
  No complicated setup; integrates directly with Zoom and automatically records and transcribes meetings.
• Syncs with Note-Taking & CRM Tools
  Integrates with Notion, Google Docs, HubSpot, Salesforce, and Slack, making it easy to share meeting notes.
• Multilingual Support
  Can transcribe in multiple languages, improving accessibility for international teams.
• Privacy-Focused
  Allows users to control which meetings are recorded and stored.
• Searchable Transcripts
  Users can search by keywords to quickly find specific discussion points within a transcript.

b. Challenges

• Only Works with Zoom
  Fathom does not support Google Meet, Microsoft Teams, or Webex.
• Limited Free Plan for Teams
  While free for individuals, teams must pay for additional features like shared workspaces and enhanced security.
• No Manual Uploads
  Fathom does not allow users to upload pre-recorded audio files for transcription—it only works with live meetings.
• Summaries May Miss Key Context
  AI-generated summaries are useful but may occasionally leave out critical details or misinterpret the discussion.
• Limited Editing Features
  The transcript editor lacks some advanced customisation and formatting options.
• No Advanced Meeting Analytics
  Does not provide conversation insights like sentiment analysis or speaker engagement tracking.

c. Summary

• Individuals who need free, unlimited Zoom transcription.
• Teams using Zoom that want automatic summaries and action items.
• Businesses that want seamless integrations with Notion, Google Docs, and CRMs.

• Users who need transcription for Google Meet, Microsoft Teams, or Webex.
• Teams requiring advanced analytics, sentiment tracking, or highly detailed summaries.
• Users who want to transcribe pre-recorded audio files.

a. Benefits

• Automatic Meeting Recording & Transcription
  MeetGeek automatically joins meetings and transcribes conversations in real-time.
• Works Across Multiple Platforms
  Compatible with Zoom, Google Meet, Microsoft Teams, and Webex (unlike Fathom AI, which only works with Zoom).
• AI-Powered Summaries & Action Items
  Generates meeting summaries, key points, and action items automatically.
• Speaker Identification
  Differentiates between multiple speakers for clarity.
• Searchable & Editable Transcripts
  Users can search transcripts by keyword and make manual edits if needed.
• Integrations with Productivity Tools
  Syncs with Slack, Notion, Asana, Trello, Google Drive, and CRMs to automate workflow.
• Multi-Language Support
  Can transcribe meetings in multiple languages.
• Privacy Controls
  Users can customise recording settings to ensure compliance with security and privacy policies.
• Affordable Pricing & Free Plan Available
  Offers a free plan with limited transcription minutes, making it accessible for small businesses and individuals.
• Conversation Insights & Analytics
  Provides meeting insights, sentiment analysis, and speaker engagement tracking to help teams improve communication.

b. Challenges

• Limited Free Plan
  The free version only includes 5 hours of transcription per month, which may not be enough for heavy users.
• Accuracy Issues with Background Noise & Accents
  Like most AI transcription tools, accuracy drops when audio quality is poor or speakers have strong accents.
• No True Real-Time Editing
  MeetGeek does not allow users to edit transcripts while meetings are in progress.
• Summaries Aren’t Always Perfect
  AI-generated summaries can occasionally miss important details or misinterpret conversations, requiring manual review.
• Requires Meeting Bot to Join
  The AI bot must be invited to meetings, which some users find intrusive or distracting.
• No Manual File Uploads on Free Plan
  MeetGeek’s free version does not allow users to upload pre-recorded files for transcription.

c. Summary

• Teams that need automatic recording, transcription, and meeting summaries across multiple platforms.
• Businesses looking for workflow automation with Slack, Notion, CRMs, and productivity tools.
• Organisations that want meeting insights and analytics to improve communication.

• Users who need unlimited transcription (free plan is limited to 5 hours/month).
• Companies that handle highly sensitive data and need on-device transcription (MeetGeek is cloud-based).
• People who prefer manual note-taking over AI-generated summaries.

MeetGeek AI is a strong all-in-one transcription tool with meeting insights and multi-platform support, but its free plan is limited, and summaries sometimes require manual corrections.

a. Benefits

• Real-Time & Post-Meeting Transcription
  Notta can transcribe live meetings or process pre-recorded audio and video files.
• Multi-Platform Compatibility
  Works with Zoom, Google Meet, Microsoft Teams, Webex, and Skype, making it highly versatile.
• Supports Over 100 Languages
  One of the best transcription tools for multilingual teams, supporting translation between languages.
• AI-Powered Summaries & Action Items
  Automatically generates meeting summaries and key discussion points after transcription.
• Speaker Identification
  Can differentiate between multiple speakers for better transcript organisation.
• Audio & Video File Transcription
  Unlike some competitors (e.g., Fathom AI), Notta allows manual file uploads for transcription.
• Cloud-Based & Device Syncing
  Users can access and edit transcripts across desktop, mobile, and web apps.
• Integrations with Productivity Tools
  Works with Slack, Google Docs, Evernote, and other note-taking platforms.
• Text-to-Speech & Voice Playback
  Allows users to listen to transcripts and convert text into speech.
• Affordable Pricing & Free Plan Available
  Offers a free version with limited transcription minutes.
• Searchable & Editable Transcripts
  Users can search within transcripts, highlight key moments, and edit errors.

b. Challenges

• Limited Free Plan
  Free users are restricted to 120 transcription minutes per month, which is significantly lower than some competitors.
• No Deep Meeting Analytics
  Notta does not provide sentiment analysis or detailed conversation insights.
• Accuracy Drops with Background Noise
  Like most AI transcription tools, accuracy decreases in noisy environments or with heavy accents.
• No Automatic Meeting Bot
  Notta does not automatically join meetings to transcribe them—you must manually start recording.
• Delayed Summaries
  AI-generated summaries take additional time to process after transcription is completed.
• Limited Customisation for Exports
  While Notta allows exporting in TXT, DOCX, and SRT formats, users have fewer options for formatting compared to others.

c. Summary

• Real-Time Transcription
  Supports live transcription across Zoom, Google Meet, Teams, Webex, and Skype.
• Multi-Language Support
  Transcribes in 100+ languages with translation capabilities.
• AI Summarisation
  Auto-generates meeting summaries and action points for better workflow.

• Lacks Deep Analytics
  No sentiment analysis or speaker emotion tracking.
• No Auto-Joining
  Requires manual transcription start, unlike Fireflies or Fathom.
• Limited Export Options
  Fewer formatting choices compared to competitors.